Last updated: September 2026
This English translation is provided for convenience. The German privacy policy is authoritative.
1. Controller
Diplo-Dokus
Pedro Sanchez Stroeh
Adalbert-Stifter-Str. 9
76199 Karlsruhe-Rüppurr
Germany
Phone: +49 176 227 85 227
Email: info@diplo-dokus.de
2. General information on data processing
We process personal data only to the extent necessary to provide this website, respond to enquiries, or carry out pre-contractual and contractual measures. Depending on the individual case, the legal bases are Article 6(1)(a), (b) or (f) GDPR.
3. Hosting and server log files
This website is hosted by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. When the website is accessed, the hosting provider may process technically necessary access data in server log files. This may include the IP address, date and time of access, requested file, amount of data transferred, referrer URL, browser type, operating system and requesting provider.
Processing is carried out to provide the website securely and reliably, analyse errors and defend against misuse on the basis of our legitimate interest under Article 6(1)(f) GDPR. Where required, a data processing agreement pursuant to Article 28 GDPR must be concluded with the hosting provider. The specific retention period for log files depends on the hosting configuration selected with IONOS.
4. Contact by email or telephone
If you contact us by email or telephone, we process the information you provide in order to handle your enquiry and any follow-up questions. If the contact serves to initiate or perform a contract, Article 6(1)(b) GDPR is the legal basis. Otherwise, processing is based on our legitimate interest in appropriate communication pursuant to Article 6(1)(f) GDPR.
5. Contact form
When you use the contact form, we process the data entered there: name, email address, where applicable company and telephone number, selected topic and the content of your message. The data is processed solely to handle and respond to your enquiry.
For pre-contractual enquiries, the legal basis is Article 6(1)(b) GDPR; otherwise, it is our legitimate interest in properly handling business enquiries pursuant to Article 6(1)(f) GDPR. The checkbox in the form records that you have read this privacy information; it does not constitute separate consent to any further processing.
The form details are sent to us by email. Please note that unencrypted email communication may involve security risks. Do not submit confidential technical documentation through the free-text field; agree a secure transfer method with us in advance.
6. Retention period
We store personal data only for as long as is necessary for the respective enquiry or business relationship. The data is then deleted unless statutory retention obligations, particularly under commercial or tax law, require otherwise or the data is needed to establish, exercise or defend legal claims.
7. Recipients
Personal data is received only by the parties that require it to handle the enquiry or provide the website technically. Apart from the hosting and email provider, we disclose data only where permitted by a legal basis, required by law or authorised by your consent.
8. Cookies, analytics and external content
In the configuration supplied, this website does not use analytics or marketing services, does not load external fonts and does not use cookies that are not technically necessary. A cookie consent banner is therefore not required in this configuration. If analytics, maps, video, appointment booking or other external services are added later, this Privacy Policy must be updated before publication and a consent solution implemented where necessary.
9. External links
Our website contains links to external services, for example LinkedIn. Data is transferred to the respective provider only when you open such a link. The respective provider is responsible for data processing on linked pages.
10. SSL/TLS encryption
This website is intended to be delivered exclusively over an encrypted HTTPS connection. Active encryption is indicated by “https://” in your browser's address bar.
11. Your rights
Subject to the statutory requirements, you have the right of access to your personal data (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR), data portability (Article 20 GDPR) and objection to processing based on Article 6(1)(e) or (f) GDPR (Article 21 GDPR). You may withdraw any consent you have given at any time with effect for the future.
12. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority. In particular, the competent authority is:
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Heilbronner Straße 35
70191 Stuttgart
PO Box 10 29 32
70025 Stuttgart
Germany
Supervisory authority complaints page
13. Changes to this Privacy Policy
We update this Privacy Policy if the functions of the website, service providers used or legal requirements change. The version published on this page applies.